This Cookie Policy explains how TNV Global Limited ("TNV Global", "we", "us", "our") uses cookies and similar tracking technologies on https://tnvglobal.com (the "Website"). It explains what cookies are, what cookies we use, why we use them, and how you can manage your cookie preferences. This Cookie Policy is published in compliance with the UK Privacy and Electronic Communications Regulations 2003 (PECR), the EU ePrivacy Directive 2002/58/EC, the UK GDPR, and the EU GDPR.
By continuing to use our Website (after accepting cookies via our cookie consent banner), you confirm that you have read and understood this Cookie Policy. You can change your cookie preferences at any time using the "Cookie Settings" link in our Website footer.
1. What Are Cookies?
Cookies are small text files that websites place on your device (computer, tablet, or mobile phone) when you visit them. They are widely used to make websites function efficiently, remember user preferences, analyse traffic, and provide a better user experience.
Cookies and similar technologies serve different purposes:
- First-party cookies: Set directly by TNV Global on tnvglobal.com.
- Third-party cookies: Set by external services we use (such as Google Analytics or Stripe payment forms) when you visit our Website.
- Session cookies: Temporary cookies that are deleted when you close your browser.
- Persistent cookies: Remain on your device for a fixed period or until you delete them.
- Similar technologies: Include pixels, web beacons, local storage, session storage, and similar tracking mechanisms. References to "cookies" in this Policy include all such technologies.
2. Categories of Cookies We Use
Our Website uses cookies in four categories, defined as follows:
| Category | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Essential for the Website to function — security, form submission, load balancing. | No (exempt under PECR / ePrivacy) |
| Performance / Analytics | Help us understand how visitors use our Website (page views, traffic sources, bounce rate). | Yes — explicit opt-in |
| Functional | Enable enhanced functionality such as language preference, country selection, video playback. | Yes — explicit opt-in |
| Marketing / Advertising | Track visitors across websites for the purpose of displaying relevant ads (Google Ads, retargeting). | Yes — explicit opt-in |
3. Strictly Necessary Cookies
Strictly necessary cookies are essential to enable you to navigate our Website and use its features. Without these cookies, services such as form submission, secure payment processing, and authentication cannot be provided. These cookies do not require your consent under UK PECR / EU ePrivacy.
| Cookie Name | Purpose | Provider | Duration |
|---|---|---|---|
| __cf_bm | Bot detection and security | Cloudflare / Vercel | 30 minutes |
| cookie-consent | Stores your cookie consent preferences | TNV Global (first-party) | 12 months |
| __stripe_mid / __stripe_sid | Stripe fraud prevention on payment forms (only on /book-iso-42001-audit) | Stripe | Session / 12 months |
| vercel-deployment-id | Load balancing across deployments | Vercel | Session |
| CSRF tokens | Cross-site request forgery protection on forms | TNV Global (first-party) | Session |
Strictly necessary cookies cannot be disabled through our cookie consent banner because the Website cannot function without them. You may disable them via your browser settings, but doing so may prevent the Website from working correctly.
4. Performance and Analytics Cookies
Performance and analytics cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. We use this data to improve our Website's structure, content, and performance. These cookies require your explicit opt-in consent.
| Cookie Name | Purpose | Provider | Duration |
|---|---|---|---|
| _ga | Google Analytics 4 — distinguishes unique users (anonymised) | 2 years | |
| _ga_<container-id> | Google Analytics 4 — used to persist session state | 2 years | |
| _gid | Google Analytics — distinguishes users for 24 hours | 24 hours | |
| _gat_<container-id> | Google Analytics — throttles request rate | 1 minute | |
| GTM-WB2T67VR (Google Tag Manager) | Tag deployment infrastructure — loads other analytics tags subject to consent | Session |
We have configured Google Analytics 4 with IP anonymisation enabled. We do not allow Google to use this data for its own advertising purposes. We have set data retention to 14 months for event-level data (Google Analytics default).
5. Functional Cookies
Functional cookies enable enhanced functionality and personalisation on our Website. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
| Cookie Name | Purpose | Provider | Duration |
|---|---|---|---|
| country-preference | Remembers your country selection from the international form | TNV Global (first-party) | 6 months |
| language | Remembers your language preference (where available) | TNV Global (first-party) | 12 months |
| YouTube embed cookies | If we embed YouTube videos: VISITOR_INFO1_LIVE, YSC, PREF (only when video is played) | YouTube / Google | Up to 24 months |
| Maps interaction | Google Maps cookies on /contact-us page (only when map is interacted with) | Up to 24 months |
6. Marketing and Advertising Cookies
Marketing and advertising cookies track visitors across websites for the purpose of displaying advertisements that are relevant and engaging. These cookies may be used to build a profile of your interests and show you relevant ads on other websites. They require your explicit opt-in consent and can be disabled at any time.
| Cookie Name | Purpose | Provider | Duration |
|---|---|---|---|
| _gcl_au | Google Ads conversion tracking | 90 days | |
| _gcl_aw | Google Ads click tracking | 90 days | |
| NID | Google preferences and ad personalisation | 6 months | |
| IDE | Google DoubleClick advertising | 13 months | |
| fr | Facebook / Meta Pixel — only if implemented | Meta | 90 days |
| li_sugr / lidc / bcookie | LinkedIn Insight Tag — only if implemented | Up to 24 months |
As of the effective date of this Policy, TNV Global has not yet activated Google Ads, Meta Pixel, or LinkedIn Insight Tag. When these are activated, this Cookie Policy will be updated and existing consent will be re-confirmed where required.
7. Third-Party Cookies
Some cookies on our Website are set by third parties, not directly by TNV Global. Third parties whose cookies may be set when you visit our Website include:
- Google (USA): Google Tag Manager, Google Analytics 4, Google Maps, Google Ads, YouTube (if embedded). See Google Privacy Policy: https://policies.google.com/privacy
- Stripe (USA): Payment fraud prevention on /book-iso-42001-audit page only. See Stripe Privacy Policy: https://stripe.com/privacy
- Cloudflare / Vercel: Bot detection and load balancing infrastructure cookies. See Vercel Privacy Policy: https://vercel.com/legal/privacy-policy
- WhatsApp / Meta (USA / Ireland): If you interact with our WhatsApp click-to-chat link, you are subject to WhatsApp's data practices. See https://www.whatsapp.com/legal/privacy-policy
These third parties may use cookies and similar technologies in accordance with their own privacy and cookie policies. We have no control over the cookies set by third parties. Please refer to their privacy policies for details.
8. Cookie Lifespan and Retention
The duration each cookie remains on your device varies by cookie type:
- Session cookies: Deleted automatically when you close your browser.
- Persistent cookies (short-term): 1 minute to 30 days. Used for security, throttling, and short-term personalisation.
- Persistent cookies (medium-term): 1 to 6 months. Used for analytics session continuity and user preferences.
- Persistent cookies (long-term): Up to 24 months. Used for advertising attribution and analytics.
You can delete cookies at any time through your browser settings (see Section 10).
9. Managing Your Cookie Preferences
You have full control over which cookies you accept. We provide three ways to manage your preferences:
9.1 Cookie Consent Banner (First Visit)
When you visit our Website for the first time, you will see a cookie consent banner at the bottom of the page with the following options:
- Accept All: Consents to all cookie categories (Strictly Necessary, Performance, Functional, Marketing).
- Reject All Non-Essential: Only Strictly Necessary cookies are set. All other categories are blocked.
- Customise: Opens a granular preference centre where you can opt in or out of each category individually.
9.2 Cookie Settings (Anytime)
You can change your preferences at any time by clicking the "Cookie Settings" link in our Website footer. This re-opens the preference centre and allows you to update your consent.
9.3 Withdrawal of Consent
Withdrawing consent does not affect the lawfulness of cookie processing carried out before withdrawal. If you withdraw consent, we will stop placing the relevant cookies. Existing cookies on your device will continue to function until they expire or you delete them via your browser settings.
Cookie consent is reset every 12 months. You will be prompted to re-confirm your preferences annually, in line with ICO guidance on cookie consent freshness.
10. Browser-Specific Cookie Controls
In addition to our cookie consent banner, you can manage or delete cookies directly in your browser. Each browser handles cookies slightly differently — instructions for the most common browsers are below:
10.1 Google Chrome
Settings → Privacy and security → Third-party cookies. You can block third-party cookies, set exceptions, or clear all cookies.
Direct link: chrome://settings/cookies
10.2 Mozilla Firefox
Settings → Privacy & Security → Cookies and Site Data. Choose "Standard", "Strict", or "Custom" tracking protection.
Direct link: about:preferences#privacy
10.3 Safari (macOS / iOS)
Safari → Settings → Privacy. Toggle "Block all cookies" or "Prevent cross-site tracking". On iOS: Settings → Safari → Privacy & Security.
10.4 Microsoft Edge
Settings → Cookies and site permissions → Manage and delete cookies and site data.
Direct link: edge://settings/content/cookies
10.5 Mobile Browsers
Mobile browsers offer cookie controls in their settings menus. Refer to your browser's help documentation for specific instructions.
11. Consequences of Disabling Cookies
Disabling different cookie categories has different effects on your Website experience:
| If You Disable... | Consequence |
|---|---|
| Strictly Necessary | Website may not function correctly. Forms (enquiry, booking) may fail. Payment processing on /book-iso-42001-audit will not work. Not recommended. |
| Performance / Analytics | Website remains fully functional. We will not be able to track aggregate usage statistics to improve the site. No effect on your individual experience. |
| Functional | Personalisation features will be disabled. You may need to re-enter preferences such as country selection on each visit. Google Maps and YouTube embeds may not load. |
| Marketing / Advertising | You may see less relevant TNV Global advertising on other websites. Conversion tracking from Google Ads will not work. No effect on your experience on tnvglobal.com itself. |
12. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) signal that can be sent to websites you visit. The legal status of DNT signals is unclear globally and there is no consensus on how websites should respond. TNV Global currently treats DNT signals as follows:
- Where you have not yet made a cookie consent choice, a DNT signal is treated as a preference against non-essential cookies
- Where you have made an explicit cookie consent choice via our banner, your explicit choice takes precedence over the DNT signal
- We do not currently treat Global Privacy Control (GPC) signals as a binding opt-out, but we monitor regulatory developments in this area
13. International Data Transfers
Many of the cookies used on our Website (particularly those from Google, Stripe, and Vercel) involve data being transferred to and processed in the United States and other jurisdictions outside the United Kingdom, European Economic Area, and India.
These transfers are protected by appropriate safeguards as set out in our Privacy Policy, including:
- UK adequacy decisions where applicable
- EU adequacy decisions where applicable (including the EU-US Data Privacy Framework)
- UK International Data Transfer Agreement (IDTA) or Addendum
- EU Standard Contractual Clauses (SCCs)
- Supplementary technical measures (encryption, pseudonymisation)
For full details on international data transfers, please refer to our Privacy Policy.
14. Updates to This Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in the cookies we use (additions, removals, or modifications)
- Changes in applicable law or regulator guidance
- Changes in industry best practice for cookie consent
When we make material changes, we will update the "Last Updated" date and, where required, re-prompt you for consent via the cookie banner. We encourage you to review this Cookie Policy periodically. Your continued use of the Website after material updates constitutes acceptance of the updated Cookie Policy.
15. Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact us:
| admin@tnvglobal.com (subject: "Cookie Policy Query") | |
| UK Office | Sabichi House, 5 Wadsworth Road, Perivale, Greenford, England, UB6 7JD |
| UK Phone | +44 7877 901727 |
| India Office | TNV House, B-1/19/69, Aliganj, Lucknow, Uttar Pradesh 226024 |
| India Phone | +91 98380 70227 |
| Related Policies | Privacy Policy | Refund Policy |
| Supervisory Authority (UK) | Information Commissioner's Office (ICO) — https://ico.org.uk |